Something happened?
Choose what happened, and we'll guide you step by step. Take a breath — don't act under pressure.
- Account HijackSomeone else accessed your account, or you noticed activity you didn't do: messages, posts, or changed settings.
- Financial FraudYou transferred or paid money to someone who turned out to be a scammer: fake sale, prize, investment, or someone pretending to be a relative.
- Account TheftYou can no longer log in because someone changed the password, email, and phone number, and now fully controls the account.
- Online ExtortionSomeone is threatening to publish your photos, conversations, or private information unless you pay or do what they ask.
- Identity ImpersonationSomeone created an account with your name or photo and is contacting people pretending to be you.
- Lost or Stolen PhoneYour phone was lost or stolen, and you're worried about your accounts, data, and money.
- Clicked a Suspicious LinkYou clicked a link in a message or ad, and you suspect it's a scam.
- Shared a Verification Code (OTP)You sent a verification code (OTP) you received by text to someone who asked for it.
- Shared My PasswordYou gave your password to someone, or entered it on an unofficial page.
- OtherYour problem isn't listed? These general steps can help right now, and you can request an expert consultation.
Sndak will never ask for your password or verification code.